I forgot my password on my Android device, how do I unlock it?
Please use Google support site to learn how to unlock your device, here is the link and some information you might need.
If you can't unlock your phone, you'll need to erase it. Then you can set it up again and set a new screen lock. If you can't sign in to your Google Account,
learn how to recover your account.
Erase your phone
Important: These options will erase all data stored on your phone, like your apps, photos, and music. Data backed up to your Google Account can be restored later.
Option 1: Erase your phone from another device
To find an Android device, make sure that device:
- Is signed in to a Google Account
- Has Location turned on
- Has Find My Device turned on
- Has power and is connected to mobile data or WiFi.
- Is visible on Google Play
To lock or erase an Android device, make sure that device:
- Has power
- Is connected to mobile data or WiFi
- Is signed in to a Google Account
- Has Find My Device turned on
- Is visible on Google Play
Learn how to remotely erase a phone.
Option 2: Reset your phone with its buttons
You can erase your locked phone using its power and volume buttons. To learn how to reset your specific phone this way, visit your manufacturer's support site.
Reset your pattern (Android 4.4 or lower only)
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