My hotspot is not responsive.
1. If the device is not responsive, restart it by pressing the for 8 seconds.
2. If restarting the device does not solve the issue, try restoring the device to its default factory settings.
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What if my hotspot has no service?
The possible reasons are an unstable network signal, or a hardware problem. You can try the following solutions: 1. If you are inside a building or near a structure that may be blocking the signal, change the position or location of the device. For ...
I forgot my hotspot password.
1. You can find the Wi-Fi Password in the Wi-Fi Info page on the LCD. 2. You can also reset the device to factory defaults by pressing the reset button for 5 seconds. *To find the reset button on your Hotspot, you must first remove the ...
How do I login to my Moxee Hotspot / WebUI?
To login and make administrative settings to your Moxee Hotspot, you must be connected via Wi-Fi to your Moxee Hotspot. Open your browser and navigate to 192.168.1.1. A login prompt will appear The default username: admin and the password: 12$XXX ...
Is my hotspot waterproof?
Your device is not waterproof. Please keep it dry and store in a shady and cool place.
Troubleshooting Tips-connection failure, non-responsive, forgot password
If you are having trouble with the device, here are a few trouble-shooting tips: 1. If the device is not responsive, restart it by pressing the "Power" button for about 3 seconds to show the "Reboot" selection, and then click it. Or press and hold ...