My hotspot is not responsive.

My hotspot is not responsive.

1. If the device is not responsive, restart it by pressing the for 8 seconds.
2. If restarting the device does not solve the issue, try restoring the device to its default factory settings. 
    • Related Articles

    • What if my hotspot has no service?

      The possible reasons are an unstable network signal, or a hardware problem. You can try the following solutions: 1. If you are inside a building or near a structure that may be blocking the signal, change the position or location of the device. For ...
    • I forgot my hotspot password.

       1. You can find the Wi-Fi Password in the Wi-Fi Info page on the LCD. 2. You can also reset the device to factory defaults by pressing the reset button for 5 seconds.        *To find the reset button on your Hotspot, you must first remove the ...
    • Troubleshooting Tips-connection failure, non-responsive, forgot password

      If you are having trouble with the device, here are a few trouble-shooting tips: 1. If the device is not responsive, restart it by pressing the "Power" button for about 3 seconds to show the "Reboot" selection, and then click it. Or press and hold ...
    • How do I login to my Moxee Hotspot / WebUI?

      To login and make administrative settings to your Moxee Hotspot, you must be connected via Wi-Fi to your Moxee Hotspot.  Open your browser and navigate to 192.168.1.1. A login prompt will appear The default username: admin and the password: 12$XXX ...
    • Is my hotspot waterproof?

      Your device is not waterproof. Please keep it dry and store in a shady and cool place.