SIM Card Error or "No Service" condition

SIM Card Error or "No Service" condition


SIM Card Error
• Make sure the SIM card is correctly inserted.
• Make sure the SIM card chip is not damaged.
If your SIM Card is damaged, you will need to contact your wireless provider for a replacement. 

No network connection or “No service” is displayed
• Make sure that you are not outside the carrier network area. Move and check the network.
• Check with your carrier that your SIM card is valid.
• Please make sure the device is not in airplane mode.
If you continue with "No Service" condition, contact your wireless provider for further network troubleshooting. 


    • Related Articles

    • Insert/Remove SIM Card

      Your SIM Card must be inserted so the Tablet can register to the network.

    • How do I install or remove my SIM Card?

      Follow the below instructions to install the SIM card: 1. Remove the SIM card from the outer card, being careful not to touch the gold contacts. 2. Ensure the device is powered off. Remove the battery cover, and take the battery out. 3. Locate the ...

    • What if my hotspot has no service?

      The possible reasons are an unstable network signal, or a hardware problem. You can try the following solutions: 1. If you are inside a building or near a structure that may be blocking the signal, change the position or location of the device. For ...

    • How to install the SIM card for the Moxee Talk.

      This device uses a micro SIM card.  Locate the sim card port between the 2 antenna.  insert the SIM with the flat corner portion in alignment with the picture shown by the port.  The pop out picture below shows the visual reference.

    • How to install SIM Card

      Installing the SIM Card Follow the instructions below to install the SIM card: 1.   Remove the SIM card from the outer card, being careful not to touch the gold contacts. Insert the SIM card into card slot in the correct position: Open the SIM Card ...