Fix a screen that isn't working right on Android

Fix a screen that isn't working right on Android


Try the solutions below if your phone screen:

  • Doesn’t respond
  • Flickers
  • Jumps
  • Flashes
  • Shows dead pixels
  • Stays blank

Step 1: Check your phone's screen

Important: After you try each recommended solution, check to find whether it fixed your issue.

  1. Make sure that your screen isn't cracked, chipped, or damaged.
  2. If you have a case or screen protector, take it off.
  3. If you're wearing gloves, take them off.
  4. If you've put any stickers over the screen or sensors, peel them off.
  5. Make sure that your screen is clean.

Step 2: Try these troubleshooting steps

Restart your phone
Find out whether an app causes your problem
Test the affected part of your screen
Turn off developer options

Step 3: Use advanced troubleshooting

Consider resetting your phone to factory settings
Contact your device manufacturer

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